Privacy
Policy
Effective Date: 1 September 2025
Welcome to www.curiouscultivar.com.au. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.curiouscultivar.com.au (the “Site”) and make purchases from us.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
Information We Collect
We collect both personal and non-personal information from you in a variety of ways:
a. Personal Information
When you make a purchase, create an account, or contact us, we may collect:
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Full name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely via third-party payment providers)
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Account login credentials (if applicable)
b. Non-Personal Information
We may collect:
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Browser type and version
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IP address
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Device type
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Operating system
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Pages you visit on our Site
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Referring URL and search terms
This information helps us improve our Site and services.
How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill orders
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To provide customer support
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To personalize your experience
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To send order updates and promotional emails (only with your consent)
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To improve our website and services
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To detect and prevent fraud or abuse
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To comply with legal obligations
Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
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Payment Processors: To securely handle transactions (e.g., Stripe, PayPal).
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Shipping Providers: To fulfill and deliver your orders.
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Marketing Services: To send newsletters and promotional messages (only with your consent).
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Analytics Tools: Like Google Analytics to understand how our Site is used.
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Legal Obligations: If required by law, regulation, or legal process.
Each third party is obligated to protect your data and use it only for the services they provide.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Keep you logged in
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Remember your preferences
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Understand Site usage patterns
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You can control cookies through your browser settings. Disabling cookies may impact your experience on our Site.
Marketing Emails
If you opt in to receive marketing emails, we may send you updates, offers, and soap-related content. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.
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We do not spam or share your email address with other marketers.
Data Security
We take appropriate technical and organizational measures to protect your personal information, including:
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SSL encryption
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Secure data storage
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Limited access to sensitive information
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While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the following rights:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict processing
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Withdraw consent at any time (e.g., for marketing)
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File a complaint with a data protection authority
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To exercise any of these rights, please contact us using the details below.
Indemnification
You agree to indemnify and hold harmless Curious Cultivar, its officers, directors, employees, and affiliates from any claim or demand made by any third party due to or arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.
Third-Party links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.